Privacy Policy

Welcome to ecofrombirth.co.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

  1. Information We Collect
  • Device Information: When you visit the site, we collect data about your device such as browser type, IP address, time zone, and cookies.
  • Order Information: When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.
  • Tracking Technologies: We use cookies, log files, web beacons, and pixels to track your interactions with the site and understand your preferences.
  1. How We Use Your Information
  • Order Processing: We use your order information to process orders, arrange shipping, and provide invoices and order confirmations.
  • Communication: We may contact you about your order or respond to inquiries.
  • Site Optimization: Device Information helps us improve the site, detect fraud, and analyse user behaviour.
  1. Sharing Your Information
  • Third-Party Services: We may share your information with service providers like Shopify and Google Analytics to manage the site and analyse data.
  • Legal Requirements: We may share your data to comply with laws, respond to legal requests, or protect our rights.
  1. Targeted Advertising
  1. Your Rights
  • European Residents: You have the right to access, correct, update, or delete your personal information. Contact us to exercise these rights.
  • Your information may be transferred outside of Europe to countries like Canada and the United States.
  1. Data Retention
  • We keep your Order Information as long as necessary for business purposes, unless you request its removal.
  1. Changes
  • We may update this policy to reflect changes in our practices or legal requirements.
  1. Contact Us
  • If you have questions or concerns about our privacy practices, please email us at support@ecofrombirth.co.uk.
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